Wednesday, May 13, 2020
Business Ethics Capitalism - 5279 Words
Part I: Capitalism 1.1 Introduction According to an online article entitled ââ¬Å" Reflections on capitalismâ⬠: The word ââ¬Å"capitalismâ⬠was popularised by Karl Marx in the middle of the 19th century .It is a social , political as well as an economic system that countries use to guide their development programs and economic policies. Almost all the worlds countries are currently running their economies on capitalist inspired doctrines ,this fact testifies to a great extent of the many advantages and viability of the system of capitalism . 1.2 Advantages of Capitalism 1.2.1 Cheaper and better products A capitalist economy operates in a ââ¬Å"free marketâ⬠, this is a requirement vital if capitalism is to thrive. A free market is characterized byâ⬠¦show more contentâ⬠¦Therefore, firms gain monopoly over power in a free market allows and exploit customers by charging higher prices. They often pay lower wages to workers. 1.3.3 Immobility Besides, immobility is one of the main problems of capitalism is that a free market is supposed to be able to easily move factors of from an unprofitable sector to a new profitable industry. However, this is much more difficult practically. Because of the inequality of wealth in a truly capitalist society with no government welfare great poverty is bound to occur. Leading to homelessness, slums, and disease this will further lead to forced migration. Forced migration will also increase these problems in large cities and towns. The people who cannot make any money in the countryside will move to the towns and cities with the belief of finding work and making money. 1.3.4 Irrational Behavior Followed by, economics sympathetic how individuals, families, businesses, and governments make choices under conditions of scarcity. We believe people select products to maximize their happiness and that businesses try to maximize their profits. Theres no right or wrong choice here whatever gives you more pleasure is the better choice for you. Of course, a choice we think will make us happy or give us big profits might end up doing nothing of the sort. People tend to get caught up in hypotheticalShow MoreRelated Business Ethics vs. Capitalism Essay2407 Words à |à 10 PagesThe concept of business ethics has tried to change the way businesses operate over the years. Business ethics is a form of ethics that governs the actions of businesses to circumvent the affects business has on every day society. But some question its effectiveness in the application of capitalism. Several case studies have shown that this is the case; many companies place the pursuit of money in front of the pur suit of virtue. 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CEOs must work hard to find a balance between profits and public image by learning from history, understanding the evolution of business ethics, and understanding the social responsibility of businesses. CEOs in the business world today are in a precariousRead MoreEvaluation: Ethical Perspectives on Social Responsibility Essay1143 Words à |à 5 Pagesresponsibility. â⬠¢ What Cohen identifies as the social responsibility of a business to the workers, stakeholders, and society as a whole. â⬠¢ How Cohenââ¬â¢s perspective of the social responsibility of business aligns with the perspective of Drucker. â⬠¢ How Cohenââ¬â¢s opinion of the social responsibility of business compares with the opinion of Friedman. â⬠¢ Finally, an identification of which of the expert opinions best aligns with the current business climate promoting a ââ¬Ëgreen environment and why. Social Responsibility Read MoreWhat Interests Me : History And Hiring1616 Words à |à 7 PagesHistory and Hiring Introduction: The study of Ethics is an important branch of study. It is as important as the study of the sciences, math and business. At its core the study of ethics provides a framework to make decisions on how we conduct our lives. Almost every action we take has ethical implications that affect our own lives and the lives around us. This is important to consider in the business world, since the decisions made by business organizations can affect the lives of millions ofRead MoreThe Evolution of the Corporation Essays830 Words à |à 4 Pagespower of corporations are ever evolving it is critical to determine the effects and consequences this evolution brings upon the business world. The Stockholder Theory maintains that managers should act merely as agents to the stockholder and only serve their interests-the maximization of profits (45). 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Morality servesRead MoreEssay about Ethics in International Business1657 Words à |à 7 Pages Ethics in International Business Abstract International business ethics challenges the corporate world to deal with questions of what to do in situations where ethical standards come into conflict as a result of the different cultural practices in the nation. Since, there is this dilemma that has progressively troubled the large multinational corporations, international business ethics has arisen to help address these adhesive subject matters. There are several international business ethicsRead MoreThe Integration Of Law And Ethics945 Words à |à 4 PagesAs the subject title indicates, Substantive ethics is about the integration of law and ethics in corporate ethics programs. The author of this article gives numerous examples of why integration of law and ethics is needed. There are numerous areas of concern, such as dishonest corporate dealings, global human rights, tort lawsuits, and questionable executive salaries (Blodgett, 2012). There is a view that laws are rules meant to be followed and not necessarily understood f or its ethical value. ThisRead MoreBusiness Ethics and the Role of the Corporation Essay983 Words à |à 4 PagesBusiness Ethics and the Role of the Corporation The problem to be investigated is the ethical role that the corporation has when balancing internal strategies with external responsibilities. Dr. Novak explains various responsibilities a business has in his article ââ¬Å"Business Ethics and the Role of the Corporationâ⬠. This paper will first discuss why Dr. Novak has two sets of responsibilities in his article on business ethics. Next it will explain what Dr. Novak says about the rule of law and
Wednesday, May 6, 2020
What is Cloud Computing Free Essays
Public cloud :- Public cloud is same as internet based on the cloud computing standard model. Service provider uses the web to make all the services available to the client. Many popular cloud services are Google app engine, saleforce. We will write a custom essay sample on What is Cloud Computing? or any similar topic only for you Order Now com. Private cloud :- Private clouds are owned by individual organization and give security to its resources. Hybrid cloud:- The combination of both public and private is hybrid cloud. These two are mixed to take advantage of both and create more value [8]. Three different services model in cloud computing are : Infrastructure as a service (IAAS): . IaaS include the services in which infrastructure like hardware, network, connectivity and storage is provided to the consumer Platform as a service(PAAS): PaaS readymade environment is provided as a service for managing, developing and testing the software application Software as a service(SAAS): SaaS refers to the category of service in which software are provided over the internet so neither need to install software nor have to pay cost to purchase the software and licence [7]. Various benefits of cloud computing: Scalability, Simplicity, Security and Storage Load Balancing:- Load balancing is an even division of prosessing work in the cloud computing which have a great effect on the performance of a framework, dependent on the measure of work allotted to a framework for a given period of time. It is the way toward adjusting the amount of workload among framework resources for enhancing system performance and resource use [9]. Load balancing can minimize the reaction time, amplify the clientââ¬â¢s satisfaction, advances the system potency and can reduce the assignment dismissal [10]. So overallload balancing try that there should not be a situation when one of the server or data center is under utilization and other get overloaded [11]. The objectives of the study of the load balancing techniques are as follow: Improve both resource deployment and job response time while also avoiding a situation where some of the nodes are having a huge amount of load while other nodes are doing nothing or idle. To reduce operational cost, better performance in terms of response time and data processing time,maintain the system consistency. Example of Load Balancing Load balancer has to follow some steps to perform the load balancing. These steps are: Receive incoming service requests from various clients. Calculate requested load size of the incoming load request from clients and build a request queue. Check the current load status of the serves in the server pool repeatedly using a server monitor daemon. Use a load balancing method/algorithm to select appropriate server. All the provider use different types of load balancing strategies to achieve the different goals of load balancing. There are different metrics to measure that up to which extent load balancing goals achieved. Following are the metrics in existing load balancing techniques[14], [15]: Throughput: It is used to calculate the total number of tasks get completed in specific period. High value of throughput shows that load balancing is implemented properly. Response time: It is the measure of time taken by any load balancing strategy to react or respond in a framework. Low value of this time shows that load balancing is implemented in a good way. Fault tolerance: It is the ability of a load balancing strategy to continue nonstop when a hardware failure occurs. A load balancing strategy should have good fault tolerance techniques. Scalability: A system with finite number of resources should have ability to grow and manage increased load. An efficient algorithm should have optimized scalability. Performance: Performance refers to the overall proficiency or productivity of a framework. This must be enhanced at a sensible cost. Resource utilization: All the resources should be used in a good manner. It ought to be enhanced for a beneficial load balancing method. How to cite What is Cloud Computing?, Papers
Monday, May 4, 2020
Raffles Hotel free essay sample
The macro-environment analysis with PESTE method2 3. 2The industry dynamics analysis with Porterââ¬â¢s five forces3 3. 3 The evaluation of key successful factors of external factor4 4. Internal audit5 4. 1Rafflesââ¬â¢ strategic segmentation5 4. 2Rafflesââ¬â¢ market positioning6 4. 3Strengths-weaknesses analysis of current resources and competences7 4. 4Value chain and value networks8 5. A strategic plan for the next 3 years9 . 1An evaluation of strategic options9 5. 2The development of a sales target10 5. 3A mix of suitable strategies and a monitoring, control and contingency plan10 Reference11 A marketing plan on Raffles Hotel 1. Introduction Recent days witness a rapid growth of scale of the starred hotels in Singapore. Singapore hotel industry gives service to about 1. 44 million visitors in 2012, which is 9% higher than the data in 2011. Although the growth rate is lower than the last two yearsââ¬â¢ 20 per cent and 13 per cent. Singapore can achieve the goal of 1. 7 million visitors in 2015. This means from 2013 to 2015, the annual growth rate of visitors is 5 per cent to 6 per cent. We will write a custom essay sample on Raffles Hotel or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The expansion of hotel industry also leads to a more fierce competition in the hotel industry. Singapore was ranked among the top three cities whose hotels have the highest Average Daily Rates (ADR), along with Hong Kong and Seoul, according to CBREs Asia Hotels MarketView report for H1 2012. The boom of hotel industry also accelerates the competition of hotels in Singapore. On the one hand, the construction of domestic hotels is accelerated; on the other hand, the entries of other top International hotel brands will have a huge influence on the market share of the hotel industry. In Singapore, there are more than 313 hotels, ranging from express hotel and 5 star hotels. Orchard Hotel Singapore, Resorts World Sentosa Equarius Hotel, Swissotel Merchant Court Hotel, the Regent Singapore and Four Seasons Hotel Singapore are all substantial hotel In Singapore. The fierce competition forces hotels to focus more on the marketing strategy in order to attract more customers. Raffles, one of the famous luxury hotels in Singapore, is considered as elite in Singaporeââ¬â¢s hotel industry. In the new time, faced with the violently fierce competition, how to absorb successful marketing strategies, reform marketing strategies and draft a suitable marketing strategy for Raffles is of great significant. 2. Brief company overview Raffles Hotel is one of the best hotels in Singapore (McClatchy Tribune Business News ,2012). It was established in the colonial period when Singapore was occupied by the UK. So it has a colonial culture. Two American brothers, Martin and Tigran Sarkies, set it up in 1887. Later, three other brothers joined them. With their hard work, they construct the hotel in Singaporeââ¬â¢s most bustling area. The hotel was named after Stamford Raffles, who was the father of Modern Singapore. In recent years, Raffles was controlled by Fairmont Raffles Hotel International (Simon, 2010). The motto in Raffles is: true luxury is not just about what you do, itââ¬â¢s about how you feel. In the following 125 years, Raffles pursuits to provide the best service, the lavish experiences and the warmest memories to their customers (Bernstein, 1999). And till now, the tradition is handed down from one generation to another all around the world. Not only in Singapore, but also in Dubai, Seychelles, Paris and Beijing, the name of Raffles equals with words such as honorable and extraordinary (Arabianbusiness, 2010). On October 1, 2005, Raffles hotels amp; Resorts embraced a new spring of its management life. With the acquisition by Colonial Capital, LLC, Raffles create a high profile-transaction. This transaction obtains the identification from top hospitality leaders, investors and financiers. With the development of our corporate, we can ensure that no matter where our guests travel, they can find the Raffles inherited with the royal tradition from the origin. The spirit of adventure, luxury and sublime service will never decay. Exciting charm, refresh and revive, the raffles is loved by people who have the spirit of adventure and tastes the best. 3. External audit 4. 1 The macro-environment analysis with PESTE method The political analysis is mainly focused on the government policy. As the world is more and more united (Thoumrungroje, 2001)Singapores government has a vision, and actively introduces leading strategy (Business Monitor International, 2012). It provides powerful policy to support the tourism industry, offers capital support, and pushes a series of flexible and practical marketing strategy, according to market demand. It sets up exhibition brand and strives to develop award tourism market. The powerful policy support accelerates the development of tourism industry definitely. On the aspect of economy, today, Singapore has become tone of the most important financial center and International trade transfer station of Southeast Asia (Hai, 2013). In the face of economic globalization in 21st century, investors seek for new development opportunities in Singapore and a series of economic development thought have been put forward. To sum up, the economic environment is potential. Singapore has a favorable social environment (Toh, 2001). Singapore enjoys a reputation of international convention. It holds exhibition in the Asia-pacific region and is the first choice for business and leisure travel. Singapores superior geographical environment, convenient transportation, clean and efficient government management, the free and open social environment, the perfect conference and exhibition facilities and favorable tourism image creates the advantageous condition for Singaporeââ¬â¢s tourism. As to the technology analysis, Raffles believes that high-tech is the most efficient productivity in modern industry. In the past 100 years, along with the innovation in science and technology, peopleââ¬â¢s life is changed in every aspect. Technology is significant both in the version of a nation and in the version of a firm. In the field of hotel management, GDS and CRS changes the traditional way of promotion and the efficiency of promotion, high-tech accelerates the innovation of promotion and service. If the hotel cannot use the GRS or GDS properly, it will be dropped by the fierce competition. 4. 3. 1 The bargaining ability of hotel suppliers Like other corporates, hotel needs to acquire lot of material from the external environment. Economic entities which provide material are called the suppliers. They construct the corporate from two aspects: affecting the profitability by adjusting price and affecting the hotelsââ¬â¢ competition ability by providing low quality material. Raffles hotel has got through its preparation period and now is a mature entity. The suppliers are companies who offer daily consumables, and those consumables are not need to be tailored. Now, the numbers of hotels and suppliers are relative huge, monopoly cannot be organized. The advantage of Raffles is it has branches over the world, so it can benefit from group buying. 4. 3. 2 The bargaining ability of guests The guests of the hotel are various. The resources of the guests, the quantity of rooms, and the time of booking are all different, so the bargaining abilities are not the same. In the next chapter, we can conclude the bargaining ability of different customers by discuss market segmentation. 4. 3. 3 The threats of potential competitors New hotels enter Singapore last year, and there were as many as 1200 new Hotel rooms. 70% of the hotel is located in Sentosa and the bay area, such asEquarius Hoteland W Singapore Sentosa Cove. 4. 3. 4 The threats of substitutes The substitutes of luxury hotels is limited, mainly refers to advanced apartment. Now some advanced apartments provide short-term rent. As the apartment can offer more private space and is equipped with kitchen applications which the hotel does not have. For some clients, especially guests stay for more than a week, may prefer the apartments. The newly arising advanced apartment is a great competition point which needs to be watched out. 4. 3. 5 The competition among competitors Raffles confirms hotel according to the geographical location, the market position and the overlap of customers. The competitors of Raffles are luxury hotels such as Orchard Hotel Singapore, Swissotel Merchant Court Hotel. In recent years, more hotels are opened in Singapore, such as Resorts World Sentosa Equarius Hotel. 3. 3 The evaluation of key successful factors of external factor There are mainly two opportunities for Raffles. To begin with, the tourism in Singapore is promising. As the world is recovered from the financial crisis, the global economy has a promising growth in the future, which drives the International trade. This trend is more obvious in recent days. The occupy rate is 86. % in last year, which is little higher than last year. Among them, the demand of advanced hotels increases most, the occupy rate increases by 2. 6%. Secondly, the economy in Singapore witnesses a sustainable development; the GDP in Singapore was $ 222,699 million in 2012, which is top ten in Asia. The development of economy will attract more investment and expand the tourism industry. The threats also e xist. As more hotels enter the Singapore market, the competition is more violent. The low price strategy may be applied more widely among new hotels. In this way, Raffles hotel may be challenged. 4. The EEF matrix analysis According to the steps of constructing EFE method, this paper chooses two main opportunities and one threats as the most important external environment factors and weight each item according to its significance (Cappsamp;Glissmeyer, 2012). The score of each item ranges from 1 to 4. ââ¬Ë1ââ¬â¢ stands for very bad, ââ¬Ë2ââ¬â¢ stands for the average level, ââ¬Ë3ââ¬â¢ stands for above the average level, and 4 stands for very good. Key Internal Factors| Mark| Weight | Weighted score| Opportunities| | | | 1. The booming tourism industry in Singapore 2. The prosperous economy in Singapore| 43| 0. 50. 35| 1. 81. 05| Threats| | | | 3. Many hotels enter Singapore| 2| 0. 2| 0. 4| Summation| | | 3. 25| Figure 3-1: EEF matrix of Raffles 4. Internal audit 5. 4 Rafflesââ¬â¢ strategic segmentation Market segmentation is to divide the whole market into several parts based on the customerââ¬â¢s need, consumption habits or behavior (Huntamp;Arnett, 2004). Through market segmentation, the manager can adjust the sales target, the advertising strategy and promotion strategy properly. With the market segmentation, the firm can concentrate its labor resources and capital on the most profitable sales channel. The following paragraphs specify Rafflesââ¬â¢ market segmentation and its features. 4. 1. 1 The individual traveler For a five star hotel, the individual traveler mainly refers to tourist who comes to Singapore for business. They come to Singapore for visiting customers, joining the conventions, and training (Kim,2011). As a result, if the budget can cover the commendation fee, they wonââ¬â¢t care too much about money. What they care most is the convenient and efficient service, comfortable and warm environment, and perfect facilities. Business guest is the control valve in the hotel price system. The number of business guest is huge, and they are scatted. Due to this, they are not sensitive to the price, and the hotel can benefit more from them. If the proportion of business guests increases, the bargaining ability of the hotel will goes up as well. The main income of the third-party website is from business guests. They purchase a relative high price compared with other guests. Although the hotel has to pay the commission to the third-party websites, it still is a very important market for the hotel. The third-party website is of great significant in opening up the market in the foreign countries. Without them, the guests know little about the hotel. There are also guests who order via the hotelââ¬â¢s own website or telephone. If the hotel can enlarge this part of the guests, reduce the intermediate links, the management efficiency can be improved. 4. 1. 2 The signed guest The Signed guest is the main source of the hotelââ¬â¢s income. Those clients are important corporations and organizations. Some big companies such as Pamp;G have an impressive contribution every year. In the hotel industry, the rule that twenty percent of the clients provide eighty percent of the whole income holds. These big companies may contract with many hotels in the same city. Faced with these clients, the sales department should hire experienced customer managers to maintain the relationship. They should visit the clients periodically, give feedbacks to the hotel instantly and at the same time, ensure the new promotion to clients on time. As the growth rate of large signed guests is limited, how to maintain the market share is the most important. 4. 1. 3 Team meeting The team meeting market is very important for a well-equipped luxury hotel. A large business conference or convention can increase the occupancy rate to 100% easily, and the price is relative high. Most importantly, the team meeting can accelerate the income of banquet hall and catering. Although the meeting team is regarded as separated market segmentation, most of the contracts are from the signed guests. Due to the above analysis, we can find to get the information about the plans of event, the product promotion release conference, dealers assembly, big training session and annual meeting of the signed company is the main sales channel. . 1. 4 The travel agency Reviewing the hotel industry, the relationship between hotel and travel agency is tight. The orders from travel agency are large and consistent, so it has great influence in pulling the occupancy rate. It is, however, not all the clients from the travel agency are quality clients. If the hotel doesnââ¬â¢t have a nice geographical location or it is in bad management condition, the competition in seizing the guests will be fierce. As guests from travel agency are not sensitive to high quality service, the competition may be severe. In this market, hotel with high quality has limited advantages and can charge a high price. The travel team can be divided into ordinary team and ââ¬Å"series teamâ⬠. The series team signs a contract with the hotel at the beginning of the year and has a fixed amount of travelers in a fixed period. This part of the business usually is the minimum guarantee of the hotel. It offers the lowest price in the whole price system. Raffles should keep a strategic relationship with these agencies to make the hotel make a proper income in the off season and benefit from the busy season by accepting quality teams. . 5 Rafflesââ¬â¢ market positioning Market positioning determines what position the firm will be in the market(Xie, 2006). Raffles pursuits a long term development and maintain its brand fame. In order to maximize their profit, Raffles should distribute its shares according to its own features. Some unreasonable proportions should be canceled, and the product design should be i ntensified to meet the demand of the main guests. It is obvious that different types of guests have various demands and if they consume at the hotel together, they will influence each other (Morgan, 2003). For example, guests in a travel team will come in and go out together, and they have meals together as well. If the hotel receipts too many travel teams, there will be many people appearing at the hall, carrying luggage in the lift and having meals in the restaurant. This condition will decrease the efficiency of the service as well as quality of the hotel, and the business guests will avoid checking in such places. On account of Rafflesââ¬â¢ own condition, it should take advantages of its extraordinary geographical location, strengthen its brand fame, makes full use of its facilities. An ideal distribution of the guest resources is meeting and signed guests take 55% percent of the whole income, individual travelers take 30% percent of the income and travel agency take the rest proportion. In this way, Raffles can guarantee a minimum occupy rate and ensure the average price maintains at a high level. 5. 6 Strengths-weaknesses analysis of current resources and competences Raffles has several strengths in its internal environment. First of all, Raffles has an advantage in geography location. Raffles locates in Singaporeââ¬â¢s busy area, and the transportation is very convenient. Raffles is a landmark building in Singapore. It takes 5 minute-walk to the subway station and Raffles city shopping center and it takes a 10-minute-train to the orchard road shopping district. The Singapore Flyer is 7 minute-drive from the hotel. Secondly,Raffles is equipped with the best facilities. Raffles has 103 rooms with various room types, and they are Raffles Inc state, suites with back yards, advanced suites with back yards, suites and advanced suites. The supporting swimming pool, the restaurant and the hall can fulfill the diversified demand of customers. Thirdly,it has the brand advantages. Raffles is a luxury hotel with a long history. It has a sophisticated visual identification system and consistent management system. It is famous over the world, which have advantages in attracting foreign guests. Fourthly, Raffles has the advantages in marketing channel. Raffles has its own ECF official which can welcome the orders of guests from the world. The convenient booking system makes Raffles takes the advantages in marketing channel. Fifthly, Raffles has loyal guest foundation. Guests who consume here identify the company culture and prefer to consume in Raffles in the next time. Last but not least, Raffles has a perfect training system. Raffles keeps the tradition of training customers consistently. The training standard follows the International regulations. The staff can learn through various channels: trainings from training department, internal trainings, cross-department trainings and trainings online. The employees not only have many opportunities to learn, but also opportunities of promotion. The weakness also exists in Raffles. The facility has been used for more than years and some becomes old as time goes by. The refurbishment of the coffee halls, elevators and some rooms has been done, but compared with new opened hotels, Raffles looks a little out of fashion, especially on the design of buildings. 5. 7 Value chain and value networks The value chain theory is proposed by Michael Porter in 1985 (Gibbs, 2013). He believes that each corporate is the collection of designing, production, sales, delivery and other assist process, which can be present by the value chain. Like other corporations, hotel creates value through a series of activities, which can be divided into basic activities and assist activities (Garetto, 2013). Those different but closely related activities form the dynamic process of value creation, that is, the value chain. The value chain can be seen in figure 4-1 Raffles hotel value chain analysis. Basic facility management Human resource management Ramp;D Purchasing Production Maximize the profit Basic Value Activities Marketingggg Supportive Value Activities Logistics After service Basic facility management Human resource management Ramp;D Purchasing Production Maximize the profit Basic Value Activities Marketingggg Supportive Value Activities Logistics After service Figure 4-1 Raffles hotel value chain analysis Different from other ordinary factories, hotel sells service and rooms, the beginning and end are all markets, in other words, the customers. Modern hotel marketing requires selling the management style, operation and branding as a whole. Raffles hotel has a mature sales team consisted of marketing elites. They first make the consumers to know the hotel by marketing activities, and then they make decisions on consumption. If the process of consumption is affected by the value chain, the consumer will enjoy a better and systematic service. In this way, the degree of consumerââ¬â¢s satisfaction improved, then the value of consumer is created. The achievement of consumerââ¬â¢s satisfaction can be expressed as purchasing will and repeating will. The achievement of consumerââ¬â¢s value is at the same time the achievement of Rafflesââ¬â¢ value. When the value chain turns to the next circulation, Raffles can transfer the value to consumer again. Service is the key factor of hotel management, so improving the service quality is the important method to win in the competition. In the service industry, corporateââ¬â¢s basic activities is closely related with the assist activities. Product purchasing guarantees the service in the value chain. The application of technology is an important part in the value chain (Qu, 2013), and is the key factor of hotelââ¬â¢s competitiveness. In the 1990s, the Center Registration System (CRS) has been adopted by the International hotel management group. Recent years, due to the development of satellite communication and the integrated service digital network, GDS has been a significant channel for advanced hotels. Raffles has adopted the CRS and GDS system. The guest flow GDS brings to hotel is huge. GDS and CRS changes the traditional way of promotion and the efficiency of promotion, high-tech accelerates the innovation of promotion and service. If the hotel cannot use the GRS or GDS properly, it will be dropped by the fierce competition. The management of human resources is important in the value chain as well. All the service of the hotel is delivered by individuals, so the recruitment, training and salary welfare design is very important. Raffles hotel own a thorough training system, it takes the lead role of language training, skills training and management training. . 8 IEF matrix analysis According to the steps of constructing EFE method, this paper chooses six main strengths and one weakness as the most important external environment factors and weights each item according to its significance. The score of each item ranges from 1 to 4. ââ¬Ë1ââ¬â¢ stands for very bad, ââ¬Ë2ââ¬â¢ stands for the average level, ââ¬Ë3ââ¬â¢ stands for above the average level a ndââ¬Ë4ââ¬â¢ stands for very good. Key Internal Factors| Mark| Weight | Weighted score| Strength| | | | 1. Geography location 2. Well-equipped facilities 3. Brand fameamp; good will 4. Unique marketing channel 5. Loyal guests 6. Advanced training system| 443234| 0. 30. 250. 10. 050. 10. 15| 1. 210. 30. 10. 30. 6| Weakness| | | | Old fashioned furnish| 2| 0. 05| 0. 1| Summation| | | 3. 6| Figure 4-2: IEF matrix of Raffles 5. A strategic plan for the next 3 years 6. 9 An evaluation of strategic options TOWS analysis is called inverted SWOT analysis, it was proposed by Weihrich in the 1980s (Helms, 2012). TOWS stands for the four words: strength, weakness, opportunity and threat. The analysis sequence is opposite to the SWOT analysis. It firstly analyzes the market opportunity and risk, and then analyzes the advantages and disadvantages of enterprises (Banerjee, 2005). In fact, People tend to see the market rather than themselves firstly when making competition strategy. If the hotel makes sure of the market opportunity, and then considers whether enterprise can grasp the opportunity according to the advantage of the enterprise can avoid threats on the market, it tend to be more practical. Figure 5-1shows the TOWS Matrix analysis table and strategic development of Raffles hotel. | Strength-S1. Geography location 2. Well-equipped facilities3. Brand fameamp; good will4. Unique marketing channel 5. Loyal guests6. Advanced training system| Weakness-WOld fashioned furnish| Opportunity-O 1. The booming tourism industry 2. The prosperous economy| SO StrategyThe hotel can seize the excellent external opportunities, make use of the good service as the market segmentation, and rebuild the facilities based on Rafflesââ¬â¢ solid capital. | WO StrategyAdd the supporting facilities, make over the rooms and other hardware to fulfill the need of customers. Threat-T1Many hotels enter Singapore| ST Strategy| WT StrategyMake the brand strategy, provide the best service to guests. | Figure 5-1: TOWS Matrix analysis table and strategic development of Raffles hotel Based on the TOWS matrix and the IEF and EEF matrix, Raffles determines to take the SO strategy, that is the seize the external opportunities, make use of good service and the brand fame, position on the advanced markets, and rebu ild the facilities to fulfill the guestsââ¬â¢ demand. 6. 10 The development of a sales target As we have mentioned in part four, Raffles aims to select the advanced market. It should take advantages of its extraordinary geographical location, strengthen its brand fame, makes full use of its facilities. An ideal distribution of the guest resources is meeting and signed guests take 55% percent of the whole income, individual travelers take 30% percent of the income and travel agency take the rest proportion. 6. 11 A mix of suitable strategies and a monitoring, control and contingency plan According to the above analysis, Raffles takes the diversified strategy and aims to provide best service to the guest who pursues a delicate service experience. There are always some things that cant control, and risk always presents (Akhter, 2010). Managers should take various measures to reduce the possibility of a risk to occur, or control it in a certain range. Risk control includes four basic methods: risk aversion, loss control, risk transfer, and risk retention. Raffles should hire employees who are specialized in the risk control.
Sunday, March 29, 2020
When I Think Back Of The Stories That I Have Heard About How The Nativ
When I think back of the stories that I have heard about how the Native American Indians were driven from their land and forced to live on the reservations one particular event comes to my mind. That event is the Battle of the Little Big Horn. It is one of the few times that the Oglala Sioux made history with them being the ones who left the battlefield as winners. When stories are told, or when the media dares to tamper with history, it is usually the American Indians who are looked upon as the bad guys. They are portrayed as savages who spent their time raiding wagon trains and scalping the white settlers just for fun. The media has lead us to believe that the American government was forced to take the land from these savage Indians. We should put the blame where it belongs, on the U.S. Government who lied, cheated, and stole from the Oglala forcing Crazy Horse, the great war chief, and many other leaders to surrender their nation in order to save the lives of their people. In the nineteenth century the most dominant nation in the western plains was the Sioux Nation. This nation was divided into seven tribes: Oglala's, Brule', Minneconjou, Hunkpapa, No Bow, Two Kettle, and the Blackfoot. Of these tribes they had different band. The Hunkpatila was one band of the Oglala's (Guttmacher 12). One of the greatest war chiefs of all times came from this band. His name was Crazy Horse. Crazy Horse was not given this name, on his birth date in the fall of 1841. He was born of his father, Crazy Horse an Oglala holy man, and his mother a sister of a Brule' warrior, Spotted Tail. As the boy grew older his hair was wavy so his people gave him the nickname of Curly (Guttmacher 23). He was to go by Curly until the summer of 1858, after a battle with the Arapaho's. Curly's brave charged against the Arapaho's led his father to give Curly the name Crazy Horse. This was the name of his father and of many fathers before him (Guttmacher 47). In the 1850's, the country where the Si oux Nation lived, was being invaded by the white settlers. This was upsetting for many of the tribes. They did not understand the ways of the whites. When the whites tore into the land with plows and hunted the sacred buffalo just for the hides this went against the morale and religious beliefs of the Sioux. The white government began to build forts. In 1851, Fort Laramie was built along the North Platte river in Sioux territory (Matthiessen 6). In 1851, the settlers began complaining of the Indians who would not allow them to go where they wanted. U.S. Agents drew up a treaty that required the Indians to give safe passage to the white settlers along the Oregon Trail. In return the government promised yearly supplies of guns, ammunition, flour, sugar, coffee, tobacco, blankets, and bacon. These supplies were to be provided for fifty-five years. Ten thousand Sioux gathered at the fort to listen to the words of the white government and to be showered with gifts. In addition the treat y wanted the Indians to allow all settlers to cross their lands. They were to divide the plains into separate territories and each tribe was not to cross the border of their territory. The treaty also wanted no wars to be waged on other tribes. They wanted each Indian nation to choose a leader that would speak for the entire nation. Many Indians did not like this treaty and only after weeks of bribery did the whites finally convince a sizable group of leaders to sign. The Oglala's were among those who refused (Matthiessen 6). This Treaty however did not stop the trouble between the Indians and the settlers. The Indians however, did not cause violent trouble, they would perhaps approach a covered wagon to trade or extract gifts of food. The most daring warrior might make away with a metal pot or pan but nothing violent like the books and movies lead us to believe (Matthiessen 7). The straw that broke the camels back
Saturday, March 7, 2020
Trends changing how companies hire in 2018 and beyond -TheJobNetwork
Trends changing how companies hire in 2018 and beyond -TheJobNetwork The HR world has certainly changed over the past decade- after all, when was the last time you saw a resume or cover letter on thick, expensive paper that came via snail mail? (Or if it was recently, it was probably a rare sighting.) Like every other field, HR is susceptible to changes and trends. Some arenââ¬â¢t built to last (remember the video resume trend for a minute?), but others are geared toward making your job easier in the long term.Better interviews = better hiresItââ¬â¢s possible that nothing will ever truly replace the good old ââ¬Å"gut feelingâ⬠you get when you meet with a candidate. But as a rule, making the interview process more inclusive, less biased, and less time-consuming is a huge plus. Traditional interviews arenââ¬â¢t going anywhere, but theyââ¬â¢re getting a bit of polishing this year and beyond. Having someone sit across from you and tell you what they know you want to hear isnââ¬â¢t always the most effective use of your hiring time. I f youââ¬â¢re looking to streamline or equalize the interview itself, there are HR software programs that essentially craft your interview script, standardizing interviews across a pool of candidates. (This has the added bonus of helping to eliminate personal bias or individual quirks if there are multiple interviewers.)Online skill assessments, designed to gauge a candidateââ¬â¢s soft skills, give you more data before a candidate ever walks through your doors in their best interview suit. Gaps and strengths are more apparent up front, allowing you to be more selective about who makes it to the next round, and bring in stronger candidates up front.ââ¬Å"Job auditionsâ⬠are also hot right now. These are less ââ¬Å"tell me your five-year planâ⬠interviews and more ââ¬Å"show me how youââ¬â¢d do the jobâ⬠interviews. This takes away some of the guesswork about how a candidate would likely perform the job. Nerves and novelty wonââ¬â¢t always show you 100% of what a candidateââ¬â¢s potential is, but it gives you a chance to see how he or she thinks, whether the candidate can apply past experience and skills, etc.Prioritizing diversityDiversity is a priority in just about every industry right now, and for good reason. Lack of diversity is becoming a significant liability and can lead to issues with an ever-more-diverse public. Companies that donââ¬â¢t actively seek diversity in their hiring are likely to find themselves at a significant disadvantage as talent pools shrink. According to LinkedIn surveys, diversity is the top hiring trend for 78% of hiring managers.hbspt.cta.load(2785852, '9e52c197-5b5b-45e6-af34-d56403f973c5', {});Still, for all its trendiness, truly diverse hiring continues to be a challenge. Many companies are tackling this by branching out in their talent sourcing and using non-traditional recruitment methods (or venues) to find hot new talent.Bingeing on Big DataMetrics, metrics, metrics. With the increased use of hiring databases and HR software platforms capable of collecting information on employees from application to retirement, thereââ¬â¢s no shortage of information that companies can use. The challenge here is using it in a smart, speedy way that allows for real-time employee engagement and development to help ensure that great hires stay great employees. According to LinkedInââ¬â¢s annual global recruiting trends report, more than half of HR professionals say that employee retention is the most valuable use of employee data.The heart of this data trend is using the information to make hiring predictions, not just hiring decisions. HR departments are really starting to harness the power of this data by using increasingly sophisticated AI and automation platforms to create predictive models based on a candidateââ¬â¢s information, compared to information about past hires and current employees.The most important takeaway from this yearââ¬â¢s hot trends in hiring is that com panies are moving toward a more efficient, better-rounded talent pool, with concrete data that can be offered up to support those gut decisions. This year, itââ¬â¢s all about streamlining and maximizing the resources we already have in place- not necessarily replacing them.
Wednesday, February 19, 2020
The High Price of Materialism Essay Example | Topics and Well Written Essays - 1250 words
The High Price of Materialism - Essay Example Using results from several psychological and scientific studies on materialistic persons, Kasser argues that materialistic persons experience abnormal levels of unhappiness, anxiety, low self-esteem, and relationship problems. Kasser blames mostly the media and advertising industry for influencing individualsââ¬â¢ psychology into believing that pursuit of material goals will fulfill their necessity for sanctuary, self-esteem, community partaking and personal freedom. The main assumption especially that rendered to young people and teens is that, even though every person has needs to satisfy, a successful attainment of such needs results in higher quality of life. To Kasser, materialism is an inefficient means of attaining personal needs, since the act of buying and consuming products only brings about a feeling of goodness, and which lasts for a while leaving only a feeling of discontentment. As Kasser puts it ââ¬Å"materialismâ⬠¦.more of eating junk foodâ⬠¦ it fills you up for a while; but doesnââ¬â¢t really meet your bodyââ¬â¢s need for nutrients in the right balance; so you feel like eating more and end up fat and unhealthyâ⬠(Kasser, 2003, p 24). Hence, materialism turns out to be a vicious unfulfilling circle. Notably, they value wealth and popularity as their intrinsic objective, forgetting that these two are not founded on self-growth but are instead based on the self as epitomized by others. Furthermore, he asserts that the current strong projection of materialism is based on capitalism and cultural fracture, since the extensive projection of materialism by the media, advertising, and the economy and pushes a common theme of individuals expressing themselves by following other people interests instead of having ownership of individual behaviors (Kasser, 2003). In effect, materialism is not about having a sense of self-direction or being free but being controlled by needs. Impact of Materialism Kasser is right to assert that materi alism interferes with authentic self-expression and intimate relationships (2003). This is more so because most people especially teens and young working class people judge each other value and success based on what they own or possess. In particular, a person is judged on the type of sport car he or she drives, latest smartphone or up to date fashion, instead of acumen, kindness and community contributions. It is about having more or better than what others have instead of having enough that can comfortably satisfy personal needs. My observation is that individuals who are already unhappy and suffering from poor psychological health turn into materialism as a means of meeting their psychological needs. Materialism has not influenced my life entirely but some of my friends and family members have, especially in the sense that they concentrate more on acquiring expensive items not because they necessarily need them but because they want to be part of the affluent. Such individuals ha ve this strong tendency to envy what other people possess as they lack self-esteem or are not able to express themselves in relationships. They normally exhibit a strong sense of displeasure when other people possess items they personally desire. This is despite the fact that most normally goes through difficulties in trying to attain financial stability and social acceptance (Kasser, 2003).
Tuesday, February 4, 2020
IDiscusson board reply Coursework Example | Topics and Well Written Essays - 250 words
IDiscusson board reply - Coursework Example Many organizations driven by quality would implement a pay-for-performance system that will improve employeesââ¬â¢ performance. They will set mechanisms to gather, analyze and interpret unbiased data of all employees through annual or semi-annual performance appraisals linked directly to an individual. This will remove biases and challenge employees to work harder since the industrious ones get appreciated through rewards such as promotion (NIV, Mathew 25.21). Linking employeesââ¬â¢ performance to rewards will give the administration the best program to design salaries and wages. It will also help in performance, monitoring and evaluation, which will translate into quality production, profitability, low turnover and organizational discipline (Rehman, & Ali, 2013). However, such scenarios may not occur in organizations where management is bossy. Such management always has conflicts with employees resulting in a general decrease in production capacity despite high salaries. Healthier lifestyles will save organizations costs related to medical expenditure and production. The organizations are also developing employee wellness programs such as regular medical examinations focused on preventing health issues before they develop and increasing employee insurance premiums. Huang, S., & Lai, W. (2014). A study of the effect of incentive system on job performance- locus of control as a moderator. Journal of International Management Studies, 9(1), 89-98. Retrieved from http://search.proquest.com/docview/1517530191?accountid=45049 Rehman, R., & Ali, M. A. (2013). Is pay for performance the best incentive for employees? Journal of Emerging Trends in Economics and Management Sciences, 4(6), 512-514. Retrieved from
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